Warranty & Repair


  • Watch is covered with a 1-year JAPAN ONLY warranty and is not an international warranty. 
  • ALL our watch repair must be done in Japan, EVEN within the warranty period.  
  • The watch must be returned to us for any repair needs. We shall determine the issues and provide the estimated price of repair before sending them to Japan. 
  • Please note that customers are responsible for all the repair shipping costs, even within the warranty period. 


Contact Us: 

Email: cs@watchoutz.com